Need Assistance?

If you have questions or require technical assistance, please reach out to the appropriate contact below. To help us resolve your request faster, please include (if applicable) your Organization Name, Publisher ID, and your Google Publisher ID.

Onboarding & Technical Support

• Solution Engineer: For technical issues or configuration questions during your initial integration phase, please contact your assigned Solution Engineer directly.
• Integration Health: If you are troubleshooting specific crawler or wrapper issues, ensure you have reviewed the Integration Health (or Validation) docs before reaching out.

Account & Strategy

• Customer Success Manager (CSM): Contact your dedicated CSM for account-related inquiries, performance optimization, or business strategy.

General Inquiries

• Email Support: For all other matters, or if you do not have a dedicated contact, email us at support@adagio.io.
• Response Time: Our team typically reviews requests and responds within a few business days.